Terms & Conditions

This website is owned and operated by Stone the Crows !

Throughout the site, the terms “we”, “us” and “our” refer to Stone the Crows !

Stone the Crows ! offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Our store is hosted by Visualsoft. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


Our Contact details:

Stone The Crows !

Callywhite Lane


S18 2XR

United Kingdom


Email:    hello@stonethecrowsretail.co.uk  

VAT : GB 308 1843 67

Company number: 1385824


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your county or province of residence, or that you are the age of majority in your county or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).

It is not a necessity to become a ‘member of’ or required at any time to ‘login to your account’ for access to most parts of this website, however access to some parts of this website may only be available once registered.

This website may be used for your own private purposes and in accordance with these terms of use.

You may print or download material from this website provided that you do not modify or reproduce any content without our prior written consent.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the products or service, use of the products or service, or access to the products or service or any contact on the website through which the service is provided, without express written permission by us.



We accept card payments. We do not charge for any item until it is ready to ship, however a pre-authorisation of the amount owed will be held on your credit or debit card. If you do not wish to pay online, we have stores in four locations in which you can shop in person.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will endeavour to correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you the order in full. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

You must inform us within 48 hours of receiving your delivery if the goods are faulty or damaged. See our returns policy for full details on the returns process. You must inform us within 7 days if your parcel is lost in transit in order for us to make a claim against the delivery company.  Please quote your order number in all correspondence.

You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. Any goods returned should be in their original condition and original packaging. Goods not in this state will be refused return.

The Consumer Protection (Distance Selling) Regulations 2000 give you the right to cancel your order and receive a refund of all charges in certain circumstances.

If you are a consumer (i.e. you are not a business) you have the right under the Consumer Contracts Regulation to cancel the contract and receive a full refund in respect of all goods purchased. You have 14 days from the day on which you receive your order to notify us that you wish to cancel, and you must do so in writing to by email to hello@stonethecrowsretail.co.uk following which you must return your order in full (if you received items from your order on different days, the cancellation period ends 14 days after you received the final item of your order). You must then return your order in full without delay, either by post at your own cost and risk, or to store at no cost. All goods contained in the order must be returned in the original condition, along with all packaging and labels, and show no signs of use or damage. We have the right to refuse a refund if the goods do not meet these standards.

If your contract is cancelled in full, we will provide you with a refund for the item(s) within 14 days of our receipt. If you have paid a delivery charge, we will also refund the standard delivery charge to you. Please note, if you have used one of our quicker delivery options we will only refund the standard delivery charge.  Please contact us for further information. hello@stonethecrows.co.uk

View our Delivery Policy.



We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any typographical error, clerical or other error or omission in any sales literature, quotation, price list, order acknowledgement or other document of
information issued by Stone the Crows ! shall be subject to correction without any liability on the part of the Stone the Crows !

Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue a product (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of a product.


Certain content, products and services available via our website may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.



If, at our request, you send certain specific submissions (for example competition entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence, pay compensation for any comments or respond to any comments.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.



Your submission of personal information through the store is governed by our Privacy Policy. View our Privacy Policy.

View our Cookie Policy.


If your photo is chosen by Stone the Crows to be shared from our company social media profile, you will receive a reply to your post from the Stone the Crows’ account admin, asking for your permission to publish your photo. You may give your permission for Stone The Crows to use the photo by following the instructions and replying with #STCStyle. This indicates your agreement to the Terms & Conditions outlined here and the Stone the Crows’ Privacy Policy. (a link to which will be provided in our reply to your post). Your social media account name will be displayed alongside your photo. 

How will Stone the Crows use your photo and other information provided?

You will retain legal ownership of any rights you own (including copyright) in any photo you upload. However, by replying #STCStyle you grant to Stone the Crows a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, assignable, sub-licensable licence to use the photo in the manner set out below.

  1. Where will my image be used?

We may use your photo on Stone the Crows’ websites, social media pages, and marketing materials.

In addition, by replying #STCStyle you also grant Stone the Crows the right to use your username, real name, image, and caption in connection with the use of your photo.

  1. General usage terms

By replying #STCStyle you warrant and represent that (i) you own all rights (including copyright) in the photo uploaded or, if the photo is subject to third party rights, you have all required licenses, rights, consents and/or permissions to publish the photo and grant the licence described above to Stone the Crows, and (ii) you are over 18 years of age.

  1. What happens if I have a complaint about a photo or want my photo removed?

If you believe that an uploaded photo on our webpages is inappropriate, offensive or is violating someone’s legal rights (e.g. trademark or copyright infringement) then you can report the photo by sending an email to stanley@stonethecrows.co.uk.

We reserve the right to remove the photos from our social media, website or marketing materials at any time, for any reason.


In no case shall Stone the Crows ! our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

The Company shall not be liable for any advice or recommendation given by its employees or agents to the Purchaser or its employees or agents as to the storage, application or use of the Goods which is not confirmed in writing by the Company. The same is followed or acted upon entirely at the Purchaser’s risk.



These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Products.



Information issued by the Company shall be subject to correction without any liability on the part of the Company. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance, under English Law and the Company and the Purchaser submit to the exclusive jurisdiction of the English Courts in respect of any dispute, claim or matter arising under such a contract or in regard to these conditions.



You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of, or access to, our website following the posting of any changes to these Terms of Service constitutes acceptance of those changes.



Questions about the Terms of Service should be sent to us at hello@stonethecrows.co.uk